No warranty:(((

[IOWASTROKER]

Called two local Mother Honda shops and both denied me warranty work on my heated grips and seats....which never worked DAY ONE. A vaca back to MN may be in order before my 3-years "run out".

[Rick S]

Do what?

[IOWASTROKER]

Rick: You ask "To do what"??....I think. Fix the thermostat, relay, heat elements, etc. etc.etc.

[Rick S]

It was puzzling when I first looked at it. I did not pick up on the trike part until I saw it u dear the trike section. It makes no sense as The trike conversion should have no effect on the seat and grips. I take the selling dealer is in MN? I could understand the clutch or internal parts but a butt warmer?

[Wheels]

Johnny, it would be a good idea to contact those "local" Honda Shops that are now building trikes. You might/should find a better atmosphere there and get something that has NOTHING to do with the bike being triked fixed. You know the drill, just another couple hundred mile run for fun. All the best buddy.

[CAC]

Not sure why they are denying the claim, but I would call the Honda tech line. I had a big back and forth on a claim a couple months ago it ultimately ended up being covered. Why are they saying its not covered?

[IOWASTROKER]

If all I have read on multiple forums is true, you lose your warranty the minute you trike your Goldwing. It truly depends on the dealership. Like Wheels posted: IF the dealer trikes, better chance of them working on my warm butt)

[Pizza Man]

Getting it triked should have nothing to do with your heated grips. I would think any local Honda dealer would fix it for you.

[Grandpa1]

Some dealers just don't want to deal with it. Shame on them. I won't purchase a quart of oil from them either. I'll go to a helpful dealer even if it's many miles away.

[Kiwi]

I would write them a letter and ask they put in writing why they will not accept any warranty claim..

[jmohme]

Every time I read a post like this I am amazed.
If I had pulled stunts like these so called dealer do when I was a Mack service manager, Mack Trucks would have ensured that I didn't do any warranty work!
Why does Honda put up with dealers like this?

[Rick S]

I think someone said to find a dealer who does trikes, This sucks and I would be mad as well. Whatever happened to common sense and customer service

[hparsons]

I would write them a letter and ask they put in writing why they will not accept any warranty claim..

Bingo. Don't ask, demand it. Make sure you record it when you make the demand. Let them know that if they don't, it will be followed up with a demand letter from a lawyer. I went through that whole drill with Honda denying a warranty claim. When I asked for the address to send the demand letter, and told them it was being recorded, they backed down and agreed to cover the broken part.

That said, finding a trike-friendly dealer might be a better option for you.

[Veritas44]

The real "Answer", as some have said, is to find a Franchise Dealer that is either Trike friendly or one that actually performs conversions (best option).
The dirty TRUTH is Conversion to a Trike DOES void Honda's responsibility concerning the Manufacturer Warranty obligation. Period. Feel free to retain a Contract Lawyer and confirm that fact should you wish (and have a bunch of money to waste). Furthermore, getting all ****y and snippy and calling Honda or writing a Manifesto of Demands will only get you and your VIN branded in their "System". At that point, even the friendliest and Converter's hands will be tied and you are truly Screwed.
If a Dealer says No, walk away and just don't ever go back or give them your business and cash. Find one that will.
The factual Truth is they don't have to no matter how loud you scream, how many Novels of discontent and offense you write, or how many Attorneys you waste cash on.
It's in the Contract. It is perfectly legal and lawfully just to deny Warranty to a remanufactured Unit. Converting to Trike does constitute a "Remanufactured" Vehicle according to the Law and Precedent.
That being said, there are many Dealers that do honor the Warranty where it makes sense. Search till you find one of those "Good Guys".
C'est La Vie and don't waste time, effort, and money fighting what "Is".
Ride & Enjoy. It's All Good.

[hparsons]

The real "Answer", as some have said, is to find a Franchise Dealer that is either Trike friendly or one that actually performs conversions (best option).
The dirty TRUTH is Conversion to a Trike DOES void Honda's responsibility concerning the Manufacturer Warranty obligation. Period. Feel free to retain a Contract Lawyer and confirm that fact should you wish (and have a bunch of money to waste). Furthermore, getting all ****y and snippy and calling Honda or writing a Manifesto of Demands will only get you and your VIN branded in their "System". At that point, even the friendliest and Converter's hands will be tied and you are truly Screwed.
If a Dealer says No, walk away and just don't ever go back or give them your business and cash. Find one that will.
The factual Truth is they don't have to no matter how loud you scream, how many Novels of discontent and offense you write, or how many Attorneys you waste cash on.
It's in the Contract. It is perfectly legal and lawfully just to deny Warranty to a remanufactured Unit. Converting to Trike does constitute a "Remanufactured" Vehicle according to the Law and Precedent.
That being said, there are many Dealers that do honor the Warranty where it makes sense. Search till you find one of those "Good Guys".
C'est La Vie and don't waste time, effort, and money fighting what "Is".
Ride & Enjoy. It's All Good.

I'd be curious as the precedent that you mention. I'll freely admit, I've never had a bike converted to a trike, nor have I owned one; so I may be completely off base.

Is there some sort of documentation one gets with a trike that states it's "re-manufactured", or are the trike kits considered after-market parts? If it's considered an after-market kit, the Magnuson-Moss act requires that the manufacturer prove that the modification caused the part failure.

I'd say it would be hard to prove that putting on a rebuilt rear end and some new plastic would cause the heated seat and grips to fail.

-----

Actually, I went back and looked at the wording on my warranty. It doesn't say anything about being voided by the bike being "re-manufactured". The closes I saw for such an exclusion is:

"Failures caused by or related to any modification not approved by American Honda"

But, as I said above, it would up to Honda to prove that the trike kit caused the heating system for the seats and grips to fail.

[Veritas44]

Right on cue as expected.....
As I said, "Feel free to retain a Contract Lawyer and confirm that fact should you wish (and have a bunch of money to waste)."
Also and possibly most importantly, all the best in "keeping up" with Honda Corp and its Teams of Litigators even IF my/the Facts are incorrect (they are NOT).
The rest of the Post and the proven common-sense Points made speak for themselves and ring quite true.

I'm not looking to start a ****in' match with anyone over their individual positions or opinions. Like I said previously, I got much better things to do than argue or defend what I know to be true. I AM in a "unique" position to know what I am talking about in this specific situation. Simply hoping to prevent someone from unknowingly going off half-cocked and misinformed only to end up in the Trick-Bag and screwed when the ill fated Crusade for armchair justice is said and done.

At this point,,, all the best to you and everyone in whatever they choose to believe or do with the information and facts as presented.
As Hanks said in a movie: "That's all I'm gonna say about that". I'm done here.

[Pizza Man]

I bought my new 06 Champion Trike from a dealer in Iowa. This was due to the fact there was no Champion dealer in Wisconsin at the time.
I would drive there and back once every spring for service for the year or stopped into see him when we were in the area.
He then went out of business due to all the competition in the area(5 other dealers).
I then found out that the local Honda dealer started selling Champions and MT's.
I went to him the following spring and explained my situation which he understood.
He has taken care of my trike ever since, no questions asked.

[hparsons]

Right on cue as expected.....
As I said, "Feel free to retain a Contract Lawyer and confirm that fact should you wish (and have a bunch of money to waste)."
Also and possibly most importantly, all the best in "keeping up" with Honda Corp and its Teams of Litigators even IF my/the Facts are incorrect (they are NOT).
The rest of the Post and the proven common-sense Points made speak for themselves and ring quite true.

I'm not looking to start a ****in' match with anyone over their individual positions or opinions. Like I said previously, I got much better things to do than argue or defend what I know to be true. I AM in a "unique" position to know what I am talking about in this specific situation. Simply hoping to prevent someone from unknowingly going off half-cocked and misinformed only to end up in the Trick-Bag and screwed when the ill fated Crusade for armchair justice is said and done.

At this point,,, all the best to you and everyone in whatever they choose to believe or do with the information and facts as presented.
As Hanks said in a movie: "That's all I'm gonna say about that". I'm done here.

Of course you're not looking to "start a ****in' match with anyone", that's why you say friendly stuff like "Right on cue as expected".
/sarcasm

I have no wish to retain a lawyer, as I don't have any issue pending. However I did contact a lawyer in my issue (my wife's employer). His specialty is personal injury defense (he defends the business that get sued), but he also does contract and consumer litigation. He's the one that advised me to let them know he would be sending a demand letter, if it was needed.

You mentioned precedent, I don't think it unreasonable to ask some sort of reference, but I can understand the reluctance.

Warranties are an interesting beast, to say the least. On the one hand, a good written warranty makes folks more likely to buy a product. On the other hand, a warranty in which the manufacturer regularly tries weasel out of is worthless, and the manufacturer doesn't want that reputation.

I think discussing warranty issues in general would be an interesting thread.

That said, in my original post, I also said that the best option would be to find a trike-friendly dealership.

[Fire trike]

Our bike is triked and we have had several warranty claims taken care of by our dealer, Vetesnik's in Richland Center, Wisconsin.

[hparsons]

Our bike is triked and we have had several warranty claims taken care of by our dealer, Vetesnik's in Richland Center, Wisconsin.

I would be curious as to whether some of the issues were covered by Honda warranty, or if the dealership ate the cost. If you know, it would be good to hear.