2012+ 2012 Audio System will not detect Apple devices

[Redwing2012]

Friday I was riding home and had my IPhone 5S plugged into the USB port in the trunk and everything was working fine. I hit a small bump or pothole and the Iphone stopped playing and the display only showed the clock. I pressed the AUX button and the IPhone started playing again and the display came back. Saturday I tried playing the Iphone and the audio system did not detect it. I also tried my IPod and it did not detect it. I plugged in a flash drive and it detected it and played the media on it. I plugged in a Samsung Galaxy S4 and it displayed ‘Check USB’ but did not detect any music media. I unplugged the Galaxy and plugged in the IPod and it detected it and played. I turned off the ignition and turned it back on and it was a 50/50 chance that it would detect the IPod, but it would never detect the Iphone 5S. I even disconnected that battery but it would never detect the Iphone. Any suggestions?

[OkieDoc]

Have you tried a new cable? I've had a couple of the iPhone 5 cables act funny.

[Redwing2012]

I plugged in the OEM cable that came with the phone and it works but not my so called Apple Certified Fire compatible cables. They have stopped working. I will need to check my car and truck to see if they will still work.

[1096dad]

If you recently updated the IOS, I know Apple had a bunch of issues with version 8.0.1. Try updating the phone maybe?? My 5S kinda did the same thing, but it worked fine on my ride yesterday. I'm using an OEM cord.

[LoneriderSr]

Friday I was riding home and had my IPhone 5S plugged into the USB port in the trunk and everything was working fine. I hit a small bump or pothole and the Iphone stopped playing and the display only showed the clock. I pressed the AUX button and the IPhone started playing again and the display came back. Saturday I tried playing the Iphone and the audio system did not detect it. I also tried my IPod and it did not detect it. I plugged in a flash drive and it detected it and played the media on it. I plugged in a Samsung Galaxy S4 and it displayed ‘Check USB’ but did not detect any music media. I unplugged the Galaxy and plugged in the IPod and it detected it and played. I turned off the ignition and turned it back on and it was a 50/50 chance that it would detect the IPod, but it would never detect the Iphone 5S. I even disconnected that battery but it would never detect the Iphone. Any suggestions?

Had intermitent problems, bought OEM cable all fine.

[recon]

Do a restart on the phone, worked for me iPhone 6 is less touchy...A guy called road seeker told me to pwer down all apps and restart the iPhone 5